v28

latestOpenAPI 3.1.0raw.githubusercontent.com2026-05-013593344.3 KB

Inbox

Get Inbox Item

Get the full detail of a single inbox item including conversation messages, analysis scores, trigger metadata, keywords, and participant information.

get/inbox/{conversationId}

conversationIdstring uuid required

The conversation ID to retrieve

Inbox item retrieved successfully

conversationIdstring uuid required

The conversation ID.

topicstring nullable required

Main topic of the conversation.

triggerTypestring nullable required

Primary trigger type that flagged this conversation.

reviewStatus'unreviewed' | 'reviewed' | 'dismissed' required

Current review status.

timestampstring date-time required

When the inbox item was created (ISO 8601).

messageCountinteger required

Number of chat messages in the conversation.

summarystring nullable required

AI-generated summary of the conversation.

keywordsstring[] nullable required

Keywords extracted from the conversation.