Search disputes
You can use this endpoint to search disputes. A dispute is when a paying user challenges a completed payment through their bank.
Query parameters
Returns disputes raised on or after the from_date. Date and time must be coordinated Universal Time (UTC) and ISO 8601 format to second-level accuracy - YYYY-MM-DDThh:mm:ssZ.
Returns disputes raised before the to_date. Date and time must be coordinated Universal Time (UTC) and ISO 8601 format to second-level accuracy - YYYY-MM-DDThh:mm:ssZ.
Returns disputes settled on or after the from_settled_date. Date must be in ISO 8601 format to date-level accuracy - YYYY-MM-DD. Disputes are settled when your payment service provider takes the disputed amount from a payout to your bank account.
Returns disputes settled before the to_settled_date. Date must be in ISO 8601 format to date-level accuracy - YYYY-MM-DD. Disputes are settled when your payment service provider takes the disputed amount from a payout to your bank account.
Returns disputes with a matching status. status reflects what stage of the dispute process a dispute is at. You can read more about the meanings of the different status values
Returns a specific page of results. Defaults to 1.
The number of disputes returned per results page. Defaults to 500. Maximum value is 500.
Response
OK - your request was successful.
Example response
{
"count": 20,
"links": {
"first_page": {
"href": "https://an.example.link/from/payment/platform",
"method": "GET"
},
"last_page": {
"href": "https://an.example.link/from/payment/platform",
"method": "GET"
},
"next_page": {
"href": "https://an.example.link/from/payment/platform",
"method": "GET"
},
"prev_page": {
"href": "https://an.example.link/from/payment/platform",
"method": "GET"
},
"self": {
"href": "https://an.example.link/from/payment/platform",
"method": "GET"
}
},
"page": 1,
"results": [
{
"_links": {
"payment": {
"href": "https://an.example.link/from/payment/platform",
"method": "GET"
}
},
"amount": 1200,
"created_date": "2022-07-28T16:43:00.000Z",
"dispute_id": "hu20sqlact5260q2nanm0q8u93",
"evidence_due_date": "2022-07-28T16:43:00.000Z",
"fee": 1200,
"net_amount": -2400,
"payment_id": "hu20sqlact5260q2nanm0q8u93",
"reason": "fraudulent",
"settlement_summary": {
"settled_date": "2022-07-28"
},
"status": "under_review"
}
],
"total": 100
}