---
title: "POST /v1/{+parent}:queryPerformanceOverview"
method: POST
path: "/v1/{+parent}:queryPerformanceOverview"
tags: ["projects"]
---

# POST /v1/{+parent}:queryPerformanceOverview

`POST /v1/{+parent}:queryPerformanceOverview`

Generates a summary of predefined performance metrics for a set of conversations. Conversations can be specified by specifying a time window and an agent id, for now. The summary includes a comparison of metrics computed for conversations in the previous time period, and also a comparison with peers in the same time period.

## Path parameters

- `parent` string, required

## Request body

- GoogleCloudContactcenterinsightsV1QueryPerformanceOverviewRequest — The request for summarizing performance according to different metrics for conversations over a specified time window.
  - `agentPerformanceSource` GoogleCloudContactcenterinsightsV1QueryPerformanceOverviewRequestAgentSource — The entity whose performance is being queried is a single agent.
    - `agentId` string — Required. Agent id to query performance overview for.
  - `comparisonQueryInterval` GoogleCloudContactcenterinsightsV1QueryInterval — A time window for querying conversations.
    - `startTime` string, google-datetime — Required. The start time of the time window.
    - `endTime` string, google-datetime — Required. The end time of the time window.
  - `filter` string — Optional. Filter to select a subset of conversations to compute the performance overview. Supports the same filters as the filter field in QueryMetricsRequest. The source and query interval/comparison query interval should not be included here.
  - `queryInterval` GoogleCloudContactcenterinsightsV1QueryInterval — A time window for querying conversations.
    - `startTime` string, google-datetime — Required. The start time of the time window.
    - `endTime` string, google-datetime — Required. The end time of the time window.

## Response `200`

Successful response

---

[API](https://skmtc.net/google/apis/contactcenterinsights.md) · [All operations](https://skmtc.net/google/apis/contactcenterinsights/llms.txt) · [OpenAPI document](https://skmtc-service-staging.skmtc.workers.dev/v1/apis/google/contactcenterinsights/versions/e071ddf4dfc3/schema)