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v1

latestOpenAPI 3.0.02026-07-267331140.7 KB
Transactions

Dispute a Transaction

Create a ticket to dispute a transaction. The list of available dispute reason keys can be found in the GET /api/v1/transactions/dispute endpoint. If the dispute reason is unrecognized_transaction_report_fraudulent, the user's card will be restricted.

post/api/v1/transactions/{threadId}/dispute

Path parameters

threadIdstring required

The thread ID of the transaction to dispute

Request body

disputeReason'purchase_cancelled_but_no_refund_received' | 'problem_with_the_product_chargeback_' | 'problem_with_service_subscription_chargeback' | 'wrong_installment_number' | 'wrong_value' | 'charged_more_than_once' | 'unrecognized_transaction_report_fraudulent' required

The reason for disputing the transaction

Example request

{
  "disputeReason": "purchase_cancelled_but_no_refund_received"
}

Response

Dispute submitted for review

messagestring

Example response

{
  "message": "Dispute submitted for review"
}