v4

OpenAPI 3.0.02026-07-31257282489.4 KB
Ticket

Create a new ticket with an optional initial message

Create a new ticket and optionally post an initial message in a single request. Provide either a session (contact ID) or email to associate the ticket with a contact. If an email is provided and no contact exists, one will be created automatically.

post/tickets/compose

Headers

projectstring required

Request body

typestring required
titlestring required
messagestring
prioritystring
statusstring
processingUserstring
processingTeamstring
tagsstring[]
sessionstring
emailstring
{"stackTrail":"components:schemas:CreateTicketWithMessageDto:properties:formData","oasType":"schema","type":"unknown"}
preventAutoReplyboolean

Response

Ok

{"stackTrail":"paths:/tickets/compose:post:responses:200:content:application/json:schema","oasType":"schema","type":"unknown"}