---
title: "Snooze a ticket"
method: PUT
path: "/tickets/{ticketId}/snooze"
tags: ["Ticket"]
---

# Snooze a ticket

`PUT /tickets/{ticketId}/snooze`

Snoozes a ticket for `duration` seconds: sets `snoozedUntil`, moves the status to `SNOOZED` and clears
the unread flag. The ticket reopens automatically when the snooze expires.

## Path parameters

- `ticketId` string, required

## Headers

- `project` string, required

## Request body

- object
  - `duration` number, double, required — Snooze length in seconds (>= 0).

## Response `200`

Ok

- unknown

---

[API](https://skmtc.net/gleap/apis/gleap-server.md) · [All operations](https://skmtc.net/gleap/apis/gleap-server/llms.txt) · [OpenAPI document](https://skmtc-service-staging.skmtc.workers.dev/v1/apis/gleap/gleap-server/revisions/fe2dff9fb04b/schema)