v8

latestOpenAPI 3.0.02026-08-08263287503.1 KB

Messages

Set a message reaction

Add or remove an emoji reaction on a message.

Reactions are INTERNAL — never visible to end customers, never fire webhooks/SLA/unread, never move the ticket's latest message. The update reaches open dashboards via the ordinary comment.updated broadcast.

put/messages/{messageId}/reactions

Path parameters

messageIdstring required

Headers

projectstring required

Request body

emojistring required

The unicode emoji, e.g. "👍" or "👨‍👩‍👧". Validated server-side (pictographic/keycap/flag required, max 32 UTF-16 units).

op'add' | 'remove' required

Response

{"stackTrail":"paths:/messages/{messageId}/reactions:put:responses:200:content:application/json:schema","oasType":"schema","type":"unknown"}