---
title: "Replace Lost/Stolen Card"
method: POST
path: "/replaceLostStolenCard"
tags: ["Accounts and Cards"]
---

# Replace Lost/Stolen Card

`POST /replaceLostStolenCard`

Use the Replace Lost/Stolen Card endpoint to report a card as lost or stolen and to request a replacement card. This endpoint is valid only for physical cards and Digital First cards. The response from this endpoint includes the new <<glossary:PAN>>, new <<glossary:expiry date>>, and new <<glossary:CVV>> for the replacement card. You must be PCI-compliant to receive the full PAN; otherwise, you will receive a masked PAN.

## Response `default`

- object
  - `status_code` integer, nullable, required — The response status code. May return a string for some statuses.
  - `status` string, nullable, required — The condition of a process or response
  - `processing_time` number, nullable, required — The time elapsed in processing the transaction
  - `echo` object, nullable, required — A structure that contains transaction ID information
    - `transaction_id` string, nullable, required — An ID that represents an API transaction
    - `provider_timestamp` string, date-time, nullable, required — Store a related timestamp for reporting and troubleshooting purposes
    - `provider_transaction_id` string, nullable, required — Secondary transaction identifier (generated by a provider)
  - `system_timestamp` string, date-time, nullable, required — A system generated timestamp
  - `rtoken` string, nullable, required — A system-generated ID used for tracking
  - `errors` string[] — A list of errors generated while the request was processed
  - `response_data` object, nullable, required — A structure for the response data. It can be empty but usually will contain information.
    - `card_number` string, required — The full PAN if you are PCI compliant or the masked PAN if you are not
    - `emboss_uuid` string, nullable — UUID for an emboss record that has been sent to the embosser. When this field is present outside the `embossed_cards` object, it contains the most recent emboss UUID.
    - `expiry_date` string, nullable, required — The expiry date (MMDDYYYY) of the card
    - `card_security_code` string, nullable, required — The card verification value (CVV) or card verification code (CVC)
    - `status` string, required — The status of this replacement card
    - `card_id` string, required — The CAD for the card. Use this value instead of the PAN if you are not PCI compliant
    - `external_card_id` string, nullable, required — External card identifier
    - `pmt_ref_no` string, required — The payment reference number (PRN) of the card account

---

[API](https://skmtc.net/galileo-ft/apis/program-api.md) · [All operations](https://skmtc.net/galileo-ft/apis/program-api/llms.txt) · [OpenAPI document](https://skmtc-service-staging.skmtc.workers.dev/v1/apis/galileo-ft/program-api/versions/bcd728f97a18/schema)
