v1

latestOpenAPI 3.0.32026-07-2621102.1 MB
Intake

/claim/intake/submit

Use this endpoint to submit the claim to be finalized and documentation passed back to the requester.

📘 Note

When intaking a case, the final step of the process is the /claim/intake/submit endpoint. The only endpoint that can be called immediately after submission is the /claim/intake/retrieveConfirmation endpoint. The submission queues up the case for initial automation and there is a slight delay (usually seconds) between submission and when the case is available to perform interaction endpoints. If you intend to perform more activity on the case during the intake process it should be done before the /claim/intake/submit endpoint.

Prerequisite API:

  • /claim/intake/addQuestionnaire
post/claim/intake/submit

Request body

Example request

{
  "CorrespondenceDetails": {
    "SelectedChannel": "Email",
    "EmailAddress": "TestCustomer@disputeme.info"
  },
  "Questionnaire": {
    "QuestionList": [
      {
        "Identifier": "ClaimReason",
        "AnswerValue": "CardSecure"
      }
    ]
  }
}

Response

Successful claim submission request

rtokenstring nullable

A system-generated ID used for tracking

StatusCodeinteger nullable

The HTTP response status code