v1

latestOpenAPI 3.0.32026-07-2621102.1 MB

Intake

/claim/intake/retrieveOtherAccounts

Use this endpoint to get a list of other accounts for this customer.

Must call /claim/intake/retrieveQuestionnaire with a question response indicating in APIDocumentationList that this method is required

This call is required when the claim reason is merchant duplicate and the user has indicated that the duplicate transaction is on a different account than the disputed transaction

Prerequisite API call:

/claim/intake/retrieveQuestionnaire

post/claim/intake/retrieveOtherAccounts

Request body

providerIdinteger required

Your unique provider identifier from SoFi Tech Solutions. Pattern: Max 10 digits Example: 9999

transactionIdstring required

Supply a globally unique ID to identify this endpoint request ("transaction"). Pattern: Max 60 characters Example: "984513-395483653-4483483478"

ClaimIdstring required

Unique claim ID

Example request

{
  "providerId": 9999,
  "transactionId": "984513-395483653-4483483478",
  "ClaimId": "2108160022C"
}

Response

postRetrieveOtherAccounts

rtokenstring nullable

A system-generated ID used for tracking

StatusCodeinteger nullable

The HTTP response status code