---
title: "Get IVR Call Status"
method: POST
path: "/getIvrCallStatus"
tags: ["IVR"]
---

# Get IVR Call Status

`POST /getIvrCallStatus`

Use the Get IVR Call Status endpoint to retrieve the status of outbound IVR calls. This endpoint connects your IVR system to the SoFi Tech Solutions IVR system for PIN setting.

## Response `default`

- object
  - `status_code` integer, nullable, required — The response status code. May return a string for some statuses.
  - `status` string, nullable, required — The condition of a process or response
  - `processing_time` number, float, nullable, required — The time elapsed in processing the transaction
  - `echo` object, nullable, required — A structure that contains transaction ID information
    - `transaction_id` string, nullable, required — An ID that represents an API transaction
    - `provider_timestamp` string, date-time, nullable, required — Store a related timestamp for reporting and troubleshooting purposes
    - `provider_transaction_id` string, nullable, required — Secondary transaction identifier (generated by a provider)
  - `system_timestamp` string, date-time, nullable, required — A system generated timestamp
  - `rtoken` string, nullable, required — A system-generated ID used for tracking
  - `errors` string[] — A list of errors generated while the request was processed
  - `response_data` object, nullable, required — A structure for the response data. It can be empty but usually will contain information.
    - `call_id` string, required — ID of the call
    - `status` string, required — Status of the call
    - `status_desc` string, nullable, required — Description of the status
    - `max_attempts` integer, nullable, required — The maximum amount of attempted outbound calls allowed
    - `attempt_count` integer, nullable, required — The number of attempted calls

---

[API](https://skmtc.net/galileo-ft/apis/program-api.md) · [All operations](https://skmtc.net/galileo-ft/apis/program-api/llms.txt) · [OpenAPI document](https://skmtc-service-staging.skmtc.workers.dev/v1/apis/galileo-ft/program-api/revisions/bcd728f97a18/schema)