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v1

latestOpenAPI 3.0.02026-07-26254134307.1 KB
Message Templates

Get message template

Fetch a message template.

Required scope: message_templates:read

get/message_templates/{message_template_id}

Path parameters

message_template_idstring required

The message template ID

Response

A message template

idstring required

Unique identifier of the message template

namestring required

Name of the message template

subjectstring nullable required

Subject of the message template

bodystring required

Body of the message template

is_available_for_all_inboxesboolean required

Whether or not the template is available in all inboxes.

inbox_idsstring[] nullable required

List of inboxes the template is available in. Null if there are no restrictions.

Example response

{
  "_links": {
    "self": "https://yourCompany.api.frontapp.com/responses/rsp_16yc",
    "related": {
      "owner": "https://yourCompany.api.frontapp.com/teams/tim_s47",
      "parent_folder": "https://yourCompany.api.frontapp.com/message_template_folders/rsf_g2"
    }
  },
  "id": "rsp_16yc",
  "name": "Pam wedding planning complaint",
  "subject": "Work time being used for wedding planning",
  "body": "<div><p>Pam is spending time planning her <span style=\"color:red;\">wedding</span> at the office. This message <b>WAS NOT</b> sent by Angela.</p></div>\n",
  "attachments": [
    {
      "id": "fil_3q8a7mby",
      "filename": "Andy_Anger_Management_Certificate.png",
      "url": "https://yourCompany.api.frontapp.com/download/fil_3q8a7mby",
      "content_type": "image/png",
      "size": 4405,
      "metadata": {
        "is_inline": true,
        "cid": "526b45586d0e6b1c484afab63d1ef0be"
      }
    }
  ],
  "is_available_for_all_inboxes": true
}