---
title: "Get ticket status"
method: GET
path: "/company/statuses/{status_id}"
tags: ["Statuses"]
---

# Get ticket status

`GET /company/statuses/{status_id}`

Fetch a ticket status.

Required scope: `statuses:read`

## Path parameters

- `status_id` string, required

## Response `200`

A ticket status

- StatusResponse — A ticket status of a conversation.
  - `_links` object, required
    - `self` string — Link to ticket status
  - `id` string, required — Unique identifier of the ticket status
  - `name` string, required — The name of the ticket status. Default statuses match the category name. Custom statuses have a unique name.
  - `category` 'open' | 'waiting' | 'resolved', nullable, required — Category of the ticket status.
  - `description` string, nullable, required — Description of the ticket status
  - `created_at` number — Timestamp of ticket status creation
  - `updated_at` number — Timestamp of the last ticket status update

---

[API](https://skmtc.net/frontapp/apis/core-api.md) · [All operations](https://skmtc.net/frontapp/apis/core-api/llms.txt) · [OpenAPI document](https://skmtc-service-staging.skmtc.workers.dev/v1/apis/frontapp/core-api/revisions/76d1eaa2d0eb/schema)