---
title: "Authentication issue for wireless client"
method: POST
path: "/dashboard/wireless/client-health/issue/authentication"
tags: ["Dashboard Wireless Client Health"]
---

# Authentication issue for wireless client

`POST /dashboard/wireless/client-health/issue/authentication`

Returns authentication issue list for wireless client based on the provided filters. You can filter the results by sites and mac address.

## Query parameters

- `macAddress` string, required — The MAC address in format 'AABBCCDDEEFF' without separators. Accepted formats: (1) OUI only — first 6 hex characters (e.g., 'AABBCC'), (2) Full MAC address — 12 hex characters (e.g., 'AABBCCDDEEFF').
- `includeUnassigned` boolean

## Request body

- XiqDashboardFilter — Request body for Alert Diagnostics Filter
  - `site_ids` integer[] — List of site ids

## Response `200`

OK

- XiqIssueClientAuth[]
  - `date_time` integer — The time and date when the issue occurred (epoch milliseconds)
  - `reason_code` 'USER_NOT_FOUND' | 'INVALID_CREDENTIAL' | 'INVALID_DOMAIN' | 'INCORRECT_EAP_TYPE' | 'INVALID_CERTIFICATE' | 'RADIUS_SERVER_REJECT' | 'RADIUS_SERVER_UNREACHABLE' | 'ACTIVE_DIRECTORY_DOMAIN_NOT_JOINED' | 'PASSPHRASE_MISMATCH' | 'PPSK_SESSION_LIMIT_EXCEEDED' | 'PPSK_MAC_BIND_FAILURE' | 'USER_PROFILE_NOT_ALLOWED' | 'INVALID_VLAN_USER_PROFILE_ID' | 'PPSK_REJECTED_BY_GUEST_ACCESS' | '_802_DOT_1X_REJECTED_BY_GUEST_ACCESS' | 'GUEST_ACCESS_UNREACHABLE' | 'CLIENT_AP_VLAN_MISMATCH' | 'PORT_BASED_INTERFACE_CHECK_ISSUE' — The reason why the problem occurred.
  - `device_name` string — The device name to which client was connected
  - `slowness_duration` integer — auth slow duration in seconds

---

[API](https://skmtc.net/extremecloudiq/apis/extremecloud-iq-api.md) · [All operations](https://skmtc.net/extremecloudiq/apis/extremecloud-iq-api/llms.txt) · [OpenAPI document](https://skmtc-service-staging.skmtc.workers.dev/v1/apis/extremecloudiq/extremecloud-iq-api/revisions/5ff7ab84e8e8/schema)