v6
OpenAPI 3.1.02026-08-0331136162.2 KBLook up properties by external system ID
Resolves a partner system's property id (e.g. RentCafe, Entrata, Knock) to the Elise properties that match. For RentCafe, external_id must be numeric and is matched against the building's pricing/availability source; other systems match against the building's external CRM id scoped to that configured source. Results are filtered to production buildings (active, launched, non-test) with test-named buildings sorted last; buildings outside your access scope are silently dropped, and the endpoint returns 404 if nothing remains.
Query parameters
External systems accepted by the property-lookup endpoint.
Lookup paths:
-
RentCafe — matched against building_pricing_avails_config.source_specific_config['RentCafe'].rent_cafe_property_ids (used by Yardi syndication partners that only know the RentCafe property id).
-
YardiVoyager, Entrata, ResMan, RealPage, AppFolio — matched against the union of two paths:
- building_details.external_crm_id → filtered to candidates whose effective CRM (get_crm_setup) matches the requested system. For YardiVoyager the CRM-side identity is RentCafe (Yardi's leasing front-end); for RealPage it is ILM.
- building_details.external_ids (text[]) → filtered to candidates whose effective PMS (get_pms_setup) matches the requested system.
-
Knock, Funnel — CRM-only systems. Matched against building_details.external_crm_id and filtered by effective CRM type (no PMS-side lookup is performed for these).
External system that owns the id being looked up
The external system's identifier for the property
The external system's identifier for the property
Response
Successful Response
Example response
{
"properties": [
{
"id": "12345",
"name": "Sunrise Apartments",
"property_type": "multi_family",
"status": "active",
"address": {
"street_address": "123 Main Street",
"city": "San Francisco",
"state": "CA",
"postal_code": "94105",
"country": "US"
},
"total_units": 250,
"organization_id": "6789",
"ils_email": "sunrise.12345@leads.eliseai.com"
}
]
}