---
title: "POST /custom_policy/"
method: POST
path: "/custom_policy/"
tags: ["custom_policy"]
---

# POST /custom_policy/

`POST /custom_policy/`

This method creates a new custom policy in which a seller specifies their terms for complying with local governmental regulations. <br/><br/>Two Custom Policy types are supported: <ul><li>Product Compliance (PRODUCT_COMPLIANCE)</li> <li>Takeback (TAKE_BACK)</li></ul>Each Custom Policy targets a <b>policyType</b> and <b>eBay marketplace</b> combination. Multiple policies may be created as follows: <ul><li><b>Product Compliance</b>: a maximum of 10 policies per eBay marketplace may be created</li> <li><b>Takeback</b>: a maximum of 3 policies per eBay marketplace may be created</li></ul>A successful create policy call returns an HTTP status code of <b>201 Created</b> with the system-generated policy ID included in the <b>Location</b> response header.<br/><br/><b>Product Compliance Policy</b><br/><br/>Product Compliance policies disclose product information as required for regulatory compliance.<br/><br/><span class="tablenote"><strong>Note:</strong> A maximum of 10 Product Compliance policies per eBay marketplace may be created.</span> <br/><br/> <b>Takeback Policy</b><br/><br/>Takeback policies describe the seller's legal obligation to take back a previously purchased item when the buyer purchases a new one.<br/><br/><span class="tablenote"><strong>Note:</strong> A maximum of 3 Takeback policies per eBay marketplace may be created.</span>

## Headers

- `X-EBAY-C-MARKETPLACE-ID` string, required

## Request body

- CustomPolicyCreateRequest — This type is used by the request payload of the createCustomPolicy method to define a new custom policy for a specific marketplace.
  - `description` string — Details of the seller's specific policy and terms for this policy.<br/><br/><b>Max length:</b> 15,000
  - `label` string — Customer-facing label shown on View Item pages for items to which the policy applies. This seller-defined string is displayed as a system-generated hyperlink pointing to detailed policy information.<br/><br/><b>Max length:</b> 65
  - `name` string — The seller-defined name for the custom policy. Names must be unique for policies assigned to the same seller, policy type, and eBay marketplace.<br /><span class="tablenote"><strong>Note:</strong> This field is visible only to the seller. </span><br/><br/><b>Max length:</b> 65
  - `policyType` string — Specifies the type of custom policy being created. <br/><br/>Two Custom Policy types are supported: <ul><li>Product Compliance (PRODUCT_COMPLIANCE)</li> <li>Takeback (TAKE_BACK)</li></ul> For implementation help, refer to <a href='https://developer.ebay.com/api-docs/sell/account/types/api:CustomPolicyTypeEnum'>eBay API documentation</a>

## Response `201`

Created

- object

## Other responses

- `400` — Bad Request
- `409` — Policy Name already used/ Maximum no of policies per site reached
- `500` — Internal Server Error

---

[API](https://skmtc.net/ebay/apis/sell-account.md) · [All operations](https://skmtc.net/ebay/apis/sell-account/llms.txt) · [OpenAPI document](https://skmtc-service-staging.skmtc.workers.dev/v1/apis/ebay/sell-account/versions/8fd31dba5280/schema)