---
title: "Create Agent Case Trigger"
method: POST
path: "/v2/agents/{agent_id}/case-triggers"
tags: ["Case Triggers"]
---

# Create Agent Case Trigger

`POST /v2/agents/{agent_id}/case-triggers`

Create a case trigger for an agent. An agent may have at most one case trigger; this returns 409 if one already exists.

## Path parameters

- `agent_id` string, uuid, required

## Request body

- object
  - `case_queue_id` string, uuid, required — Queue whose new cases should trigger this agent
  - `enabled` boolean, required — Whether the trigger is active. Disabled triggers do not dispatch runs.
  - `concurrency` 1, nullable — Per-trigger concurrency override. Only 1 (run cases one at a time) or null/omitted (use the platform default) can be set here; higher caps are configured directly in the database.

## Response `201`

Default Response

- object
  - `case_trigger` object, required
    - `id` string, required
    - `agent_id` string, required
    - `case_queue_id` string, required
    - `case_queue_name` string, required
    - `user_id` string, required
    - `enabled` boolean, required
    - `concurrency` integer, nullable, required
    - `created_at` string, required
    - `updated_at` string, required
    - `creator_display_name` string, nullable, required
    - `can_disable` boolean, required
    - `has_conflict` boolean, required
    - `conflicting_agents` object[], required
      - `id` string, required
      - `name` string, required

## Other responses

- `400` — Default Response
- `401` — Default Response
- `403` — Default Response
- `404` — Default Response
- `409` — Default Response
- `500` — Default Response

---

[API](https://skmtc.net/duvo/apis/duvo-public-api.md) · [All operations](https://skmtc.net/duvo/apis/duvo-public-api/llms.txt) · [OpenAPI document](https://skmtc-service-staging.skmtc.workers.dev/v1/apis/duvo/duvo-public-api/revisions/dafcf3d868a9/schema)