---
title: "Create channel"
method: POST
path: "/v1/channels"
tags: ["Channels"]
---

# Create channel

`POST /v1/channels`

Create a new channel in your workspace. A channel is an automated pipeline for analyzing customer feedback at scale. You must specify a `content_type` (e.g. `APP_REVIEW`, `NPS_FEEDBACK`, `SUPPORT_TICKETS`) that tells Dovetail what kind of data will flow through this channel.

Optionally place the channel in a folder via `project_category_id`.

Once created, send data to the channel using the **Create data point** (`POST /v1/channels/data`) endpoint. Dovetail will automatically classify each data point into topics.

Returns the channel object with its initial set of AI-generated topics.

## Request body

- object
  - `title` string, required — The channel's title.
  - `content_type` 'APP_REVIEW' | 'CHURN_REASONS' | 'NPS_FEEDBACK' | 'PRODUCT_REVIEW' | 'SUPPORT_TICKETS', required — The channel's content type. Possible values: [APP_REVIEW, CHURN_REASONS, NPS_FEEDBACK, PRODUCT_REVIEW, SUPPORT_TICKETS]
  - `project_category_id` string — Unique identifier of the folder you want to save this channel.

## Response `201`

201

- object
  - `data` object, required
    - `id` string, required
    - `url` string — The URL of this resource in the Dovetail web app. This field is experimental and may change without notice.
    - `title` string, required
    - `project_category` object, nullable, required
      - `id` string, required
    - `created_at` string, required
    - `topics` object[], required
      - `id` string, required
      - `title` string, required
      - `description` string, required

## Other responses

- `400` — 400
- `401` — 401
- `403` — 403
- `404` — 404
- `422` — 422
- `429` — 429
- `500` — 500

---

[API](https://skmtc.net/dovetail/apis/dovetail-public-api.md) · [All operations](https://skmtc.net/dovetail/apis/dovetail-public-api/llms.txt) · [OpenAPI document](https://skmtc-service-staging.skmtc.workers.dev/v1/apis/dovetail/dovetail-public-api/versions/4107f5fdf8b2/schema)