latestOpenAPI 3.0.32026-08-10128539552.6 KB

5eaff14a2c46

Agents

Updates the working channel of an agent

Updates the working channel of an agent

put/beta/agents/{agentId}/presence/working-channel

Path parameters

agentIdstring uuid required

The agent id

Request body

channelstring required

values: [Email, InteractiveChat, Messaging, Speak]

workingboolean required

Response

The working channel of the agent was successfully updated