---
title: "Reopen conversation"
method: PUT
path: "/beta/conversations/{conversationId}/reopen"
tags: ["Conversations"]
---

# Reopen conversation

`PUT /beta/conversations/{conversationId}/reopen`

Reopen a conversation and offer it in the same queue. Falls back to the default organization queue if the conversation has no target queue.

## Path parameters

- `conversationId` integer, required

## Request body

- ReopenConversationInput
  - `userId` string, uuid

## Response `204`

The conversation was successfully reopened and offered in the same queue

## Other responses

- `400` — Invalid value for: path parameter conversationId, Invalid value extracted from request context, Invalid value for: body, User not found, User is not agent/admin
- `404` — An entity in this request could not be found
- `500` — Internal failure during request processing

---

[API](https://skmtc.net/dixa/apis/dixa-api.md) · [All operations](https://skmtc.net/dixa/apis/dixa-api/llms.txt) · [OpenAPI document](https://skmtc-service-staging.skmtc.workers.dev/v1/apis/dixa/dixa-api/versions/041e058483f0/schema)