---
title: "Claim conversation"
method: PUT
path: "/beta/conversations/{conversationId}/claim"
tags: ["Conversations", "Chatbots"]
---

# Claim conversation

`PUT /beta/conversations/{conversationId}/claim`

Claim a conversation for a given agent. To avoid taking over assigned conversations, set the `force` paremeter to false

## Path parameters

- `conversationId` integer, required

## Request body

- ClaimConversationInput
  - `agentId` string, uuid, required — The id of the agent who is claiming the conversation
  - `force` boolean — Set as false to avoid taking over the conversation if it is already assigned to an agent

## Response `204`

The conversation was successfully claimed

## Other responses

- `400` — Invalid value for: path parameter conversationId, Invalid value extracted from request context, Invalid value for: body
- `404` — An entity in this request could not be found
- `409`

---

[API](https://skmtc.net/dixa/apis/dixa-api.md) · [All operations](https://skmtc.net/dixa/apis/dixa-api/llms.txt) · [OpenAPI document](https://skmtc-service-staging.skmtc.workers.dev/v1/apis/dixa/dixa-api/versions/041e058483f0/schema)