v1

latestOpenAPI 3.0.32026-08-06128539552.6 KB

Agents

List presence

List the presence status for all agents/admins in an organization.

get/beta/agents/presence

The list of presence status for all agents/admins

userIdstring required

requestTimestring required

lastSeenstring

presenceStatusstring

values: [Away, Working]

connectionStatusstring required

values: [Offline, Online]

activeChannelsstring[]