---
title: "Updates the working channel of an agent"
method: PUT
path: "/beta/agents/{agentId}/presence/working-channel"
tags: ["Agents"]
---

# Updates the working channel of an agent

`PUT /beta/agents/{agentId}/presence/working-channel`

Updates the working channel of an agent

## Path parameters

- `agentId` string, uuid, required

## Request body

- UpdateAgentPresenceChannelInput
  - `channel` string, required — values: [Email, InteractiveChat, Messaging, Speak]
  - `working` boolean, required

## Response `204`

The working channel of the agent was successfully updated

## Other responses

- `400`
- `500` — Internal failure during request processing

---

[API](https://skmtc.net/dixa/apis/dixa-api.md) · [All operations](https://skmtc.net/dixa/apis/dixa-api/llms.txt) · [OpenAPI document](https://skmtc-service-staging.skmtc.workers.dev/v1/apis/dixa/dixa-api/versions/041e058483f0/schema)