---
title: "Get presence"
method: GET
path: "/beta/agents/{agentId}/presence"
tags: ["Agents"]
---

# Get presence

`GET /beta/agents/{agentId}/presence`

Get the presence status for an agent/admin.

## Path parameters

- `agentId` string, uuid, required

## Response `200`

The agent/admin presence status

- UserPresenceOutput
  - `data` UserPresence, required
    - `userId` string, required
    - `requestTime` string, required
    - `lastSeen` string
    - `presenceStatus` string — values: [Away, Working]
    - `connectionStatus` string, required — values: [Offline, Online]
    - `activeChannels` string[]

## Other responses

- `400` — Invalid value for: path parameter agentId, Invalid value extracted from request context
- `404` — An entity in this request could not be found
- `500` — Internal failure during request processing

---

[API](https://skmtc.net/dixa/apis/dixa-api.md) · [All operations](https://skmtc.net/dixa/apis/dixa-api/llms.txt) · [OpenAPI document](https://skmtc-service-staging.skmtc.workers.dev/v1/apis/dixa/dixa-api/versions/041e058483f0/schema)