---
title: "Request PII removal for a customer"
method: POST
path: "/v1/customers/{customerId}/requestPIIRemoval"
tags: ["Manage Customer (Synchronous API)"]
---

# Request PII removal for a customer

`POST /v1/customers/{customerId}/requestPIIRemoval`

Request PII (Personally Identifiable Information) removal for a customer.

## Path parameters

- `customerId` string, required

## Headers

- `x-erid-as-cid` boolean

## Response `200`

Successful response.

- PostRequestPIIRemovalResponse
  - `piiRemovalResponse` object
    - `message` 'Due to Digital River's legal and business obligations globally, we need to retain personal data for a defined period of time. Personal data will be removed once this period expires per our data retention policy.' — Description
    - `status` 'received' — Status

## Other responses

- `400` — * Bad request.
- `401` — * Please verify your API key and secret (if applicable) is correct.
- `403` — * Customer with provided external reference identifier is not unique on the site.
- `404` — * Customer cannot be found.

---

[API](https://skmtc.net/digitalriver/apis/commerce-api-suite-admin-apis.md) · [All operations](https://skmtc.net/digitalriver/apis/commerce-api-suite-admin-apis/llms.txt) · [OpenAPI document](https://skmtc-service-staging.skmtc.workers.dev/v1/apis/digitalriver/commerce-api-suite-admin-apis/revisions/a6efafc1669c/schema)