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v1

latestOpenAPI 3.0.02026-07-141,4077,1665.2 MB
ServiceNow Integration

Create ServiceNow template

Create a new ServiceNow template.

post/api/v2/integration/servicenow/handles

Request body

Example request

{
  "data": {
    "attributes": {
      "assignment_group_id": "65b3341b-0680-47f9-a6d4-134db45c603e",
      "business_service_id": "65b3341b-0680-47f9-a6d4-134db45c603e",
      "fields_mapping": {
        "category": "software",
        "priority": "1"
      },
      "handle_name": "incident-template",
      "instance_id": "65b3341b-0680-47f9-a6d4-134db45c603e",
      "servicenow_tablename": "incident",
      "user_id": "65b3341b-0680-47f9-a6d4-134db45c603e"
    },
    "type": "servicenow_templates"
  }
}

Response

Created

Example response

{
  "data": {
    "attributes": {
      "assignment_group_id": "65b3341b-0680-47f9-a6d4-134db45c603e",
      "business_service_id": "65b3341b-0680-47f9-a6d4-134db45c603e",
      "fields_mapping": {
        "category": "software",
        "priority": "1"
      },
      "handle_name": "incident-template",
      "instance_id": "65b3341b-0680-47f9-a6d4-134db45c603e",
      "servicenow_tablename": "incident",
      "user_id": "65b3341b-0680-47f9-a6d4-134db45c603e"
    },
    "id": "65b3341b-0680-47f9-a6d4-134db45c603e",
    "type": "servicenow_templates"
  }
}