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v1

latestOpenAPI 3.0.02026-07-141,4077,1665.2 MB
Case Management

Bulk update cases

Applies a single action (such as changing priority, status, assignment, or archiving) to multiple cases at once. The list of case IDs and the action type with its payload are specified in the request body.

post/api/v2/cases/bulk

Request body

Example request

{
  "data": {
    "attributes": {
      "case_ids": [
        "case-id-1",
        "case-id-2"
      ],
      "payload": {
        "priority": "P1"
      },
      "type": "priority"
    },
    "type": "bulk"
  }
}

Response

OK