---
title: "Create a Salesforce incident template"
method: POST
path: "/api/v2/integration/salesforce-incidents/incident-templates"
tags: ["Salesforce Integration"]
---

# Create a Salesforce incident template

`POST /api/v2/integration/salesforce-incidents/incident-templates`

Create a new Salesforce incident template for your organization. Template
names must be unique within an organization.

## Request body

- SalesforceIncidentsTemplateCreateRequest — Create request for a Salesforce incident template.
  - `data` SalesforceIncidentsTemplateCreateData, required — Salesforce incident template data for a create request.
    - `attributes` SalesforceIncidentsTemplateCreateAttributes, required — Salesforce incident template attributes for a create request.
      - `description` string, required — Long-form description body for Salesforce incidents created from this template.
      - `name` string, required — Human-readable name for this incident template. Must be unique within your organization.
      - `owner_id` string, required — The Salesforce user ID that owns incidents created from this template.
      - `priority` 'Critical' | 'High' | 'Moderate' | 'Low', required — Priority of the Salesforce incident created from this template.
      - `salesforce_org_id` string, uuid, required — The Datadog-assigned ID of the Salesforce organization this template belongs to.
      - `subject` string, required — Subject line for Salesforce incidents created from this template.
    - `type` 'salesforce-incidents-incident-template', required — Salesforce incident template resource type.

## Response `201`

CREATED

- SalesforceIncidentsTemplateResponse — Response containing a Salesforce incident template.
  - `data` SalesforceIncidentsTemplateResponseData, required — Salesforce incident template data from a response.
    - `attributes` SalesforceIncidentsTemplateResponseAttributes, required — Salesforce incident template attributes returned by the API.
      - `description` string — Long-form description body for Salesforce incidents created from this template.
      - `name` string — Human-readable name for this incident template.
      - `owner_id` string — The Salesforce user ID that owns incidents created from this template.
      - `priority` 'Critical' | 'High' | 'Moderate' | 'Low' — Priority of the Salesforce incident created from this template.
      - `salesforce_org_id` string, uuid — The Datadog-assigned ID of the Salesforce organization this template belongs to.
      - `subject` string — Subject line for Salesforce incidents created from this template.
    - `id` string, required — The ID of the Salesforce incident template.
    - `type` 'salesforce-incidents-incident-template', required — Salesforce incident template resource type.

## Other responses

- `400` — Bad Request
- `403` — Forbidden
- `404` — Not Found
- `409` — Conflict
- `429` — Too many requests

---

[API](https://skmtc.net/datadog/apis/api-v2.md) · [All operations](https://skmtc.net/datadog/apis/api-v2/llms.txt) · [OpenAPI document](https://skmtc-service-staging.skmtc.workers.dev/v1/apis/datadog/api-v2/revisions/da68bf029e4c/schema)