---
title: "Cancel the customer's push notifications subscription from all devices if push token not specified."
method: POST
path: "/customers/actions/cancel-push-notifications"
tags: ["Customers actions"]
---

# Cancel the customer's push notifications subscription from all devices if push token not specified.

`POST /customers/actions/cancel-push-notifications`

Cancel push notification subscriptions for a customer.

Unregisters a customer's push notification token for a specified external application. If `push_token` is provided, only that specific device registration is removed. If `push_token` is omitted, all device registrations for the customer and application are cancelled.

To register a device for push notifications, use [POST /customers/actions/set-push-notifications](https://carecloud.readme.io/reference/postcustomersetpushnotifications) (enterprise interface only).

⚠️ The endpoint is available only in the Enterprise interface.

## Request body

- object
  - `customer_id` string, required — The unique ID of the customer.
  - `external_application_id` string, required — ID of the external application. More information about external applications and how to get an ID is available in [Authentication section](https://carecloud.readme.io/reference/authentication#external-applications-1).
  - `push_token` string — Push notification token (Apple or Google).

## Response `204`

No Content

## Other responses

- `400` — Bad input parameter. The response body's `error.error_data.invalid_params[]` array lists the parameters that caused the failure, each carrying a `reason` code. See the `BadRequestErrorBody` schema for the generic reason taxonomy. Operations with domain-specific business rules document additional reasons at the operation level.
- `401` — The client has invalid credentials or auth token.
- `403` — The client does not exist or the client tried to access an unauthorized property or resource.
- `404` — The resource was not found.
- `405` — The resource does not support the specified HTTP method.
- `429` — Too many requests - more than the resource limit.
- `500` — Server is not working as expected.
- `503` — Temporary state when the service is temporarily unavailable, overloaded or there is a maintenance window.

---

[API](https://skmtc.net/crmcarecloud/apis/rest-api-reference.md) · [All operations](https://skmtc.net/crmcarecloud/apis/rest-api-reference/llms.txt) · [OpenAPI document](https://skmtc-service-staging.skmtc.workers.dev/v1/apis/crmcarecloud/rest-api-reference/revisions/329c06dbf8d9/schema)