---
title: "Get all communication channels"
method: GET
path: "/communication-channels"
tags: ["Communication channels"]
---

# Get all communication channels

`GET /communication-channels`

Get a list of all communication channels available in the CareCloud platform. Communication channels represent the delivery methods used for customer outreach: email, SMS, web push notifications, mobile app push notifications, Viber, WhatsApp, and White Post. Channel IDs are used when filtering consent records ([GET /consents](https://carecloud.readme.io/reference/getconsents)). This endpoint does not require authentication.

## Query parameters

- `count` integer
- `offset` integer
- `sort_field` string
- `sort_direction` 'ASC' | 'DESC'

## Headers

- `Accept-Language` string

## Response `200`

OK

- object
  - `data` object
    - `communication_channels` CommunicationChannel[] — List of communication channels.
      - `communication_channel_id` string — The unique ID of the communication channel.
      - `name` string, required — Name of the communication channel.
      - `text_id` string, required — Text representation of communication channel ID.
    - `total_items` integer — Total count of found items of the resource communication channels.

## Other responses

- `400` — Bad input parameter. The response body's `error.error_data.invalid_params[]` array lists the parameters that caused the failure, each carrying a `reason` code. See the `BadRequestErrorBody` schema for the generic reason taxonomy. Operations with domain-specific business rules document additional reasons at the operation level.
- `403` — The client does not exist or the client tried to access an unauthorized property or resource.
- `404` — The resource was not found.
- `405` — The resource does not support the specified HTTP method.
- `429` — Too many requests - more than the resource limit.
- `500` — Server is not working as expected.
- `503` — Temporary state when the service is temporarily unavailable, overloaded or there is a maintenance window.

---

[API](https://skmtc.net/crmcarecloud/apis/rest-api-reference.md) · [All operations](https://skmtc.net/crmcarecloud/apis/rest-api-reference/llms.txt) · [OpenAPI document](https://skmtc-service-staging.skmtc.workers.dev/v1/apis/crmcarecloud/rest-api-reference/revisions/329c06dbf8d9/schema)