v1

latestOpenAPI 3.0.0CoreStack Inc License2026-07-248001,5071.7 MB

Freshservice Tickets

Get FreshService Ticket details

Retrieve the current details of ticket

get/v1/support/freshservice/tickets/item/{ticket_id}

ticket_idstring required

Specify the ticket ID. This is a unique ID and can be retrieved using the List Ticket API.

Success

ticket_idstring

Unique Id

subjectstring

Subject

descriptionstring

Description of the ticket

emailstring

Requester Email

statusstring

Status

sourceinteger

Source

urgencyinteger

Urgency

resolution_notesstring

Resolution Notes

prioritystring

Priority

ticket_typestring

Ticket Type

workspace_idstring

Workspace Id

departmentstring

Department

group_idstring

Group Id

categorystring