v1

latestOpenAPI 3.0.0CoreStack Inc License2026-07-248001,5071.7 MB

Freshservice Tickets

Creates a new FreshService Ticket

Creates a ticket in FreshService

post/v1/support/freshservice/tickets/create

subjectstring required

Subject

descriptionstring required

Description of the ticket

priority'urgent' | 'high' | 'medium' | 'low' required

Filter By Priority

department_idinteger

Department Id

attachmentsstring[]

List of Attachment Ids

{
  "priority": "urgent"
}

Success

ticket_idstring

Unique Id

subjectstring

Subject

descriptionstring

Description of the ticket

emailstring

Requester Email

statusstring

Status

sourceinteger

Source

urgencyinteger

Urgency

resolution_notesstring

Resolution Notes

prioritystring

Priority

ticket_typestring

Ticket Type

workspace_idstring

Workspace Id

departmentstring

Department

group_idstring

Group Id

categorystring