---
title: "List of call metrics per group"
method: GET
path: "/call/groupActivity"
tags: ["call"]
---

# List of call metrics per group

`GET /call/groupActivity`

Retrieves aggregated call metrics grouped by organizational units. Returns call volume statistics, performance indicators, and analytics rolled up by group hierarchy. Useful for management reporting and cross-team comparisons. Supports pagination and filtering.

## Query parameters

- `limit` integer
- `offset` integer
- `filter` string[]
- `secondary` string, string
- `timezone` string, string

## Response `200`

Aggregated call metrics and performance data per organizational group

- GroupActivity[]
  - `group_name` string, string — The name of the group for which the data is aggregated
  - `group_id` integer — The group id to which the calls belong
  - `campaign_name` string, string — The campaign name to which the calls belong (only returned if secondary param is set to "campaign")
  - `campaign_ext_id` integer — The campaign external id to which the calls belong (only returned if secondary param is set to "campaign")
  - `campaign_id` integer — The campaign id to which the calls belong (only returned if secondary param is set to "campaign")
  - `call_flow_name` string, string — The call flow name to which the calls belong (only returned if secondary param is set to "call_flow")
  - `tracking_number` integer — The tracking number of the call flow to which the calls belong (only returned if secondary param is set to "call_flow")
  - `call_flow_id` integer — The campaign id to which the calls belong (only returned if secondary param is set to "call_flow")
  - `total_calls` integer — The count of calls for the group
  - `call_value` integer — The sum of the value of all calls for the group
  - `unique_calls` integer — The count of unique calls for the group
  - `answered` integer — The count of answered calls for the group
  - `voicemail` integer — The count of calls that were not answered
  - `conversion` integer — The count of calls determined to be a conversion by the conversation analytics engine
  - `total_leads` integer — The count of calls determined to be a lead by the conversation analytics engine
  - `bill_minutes` integer — The sum of billed minutes for all calls for the group

## Other responses

- `default` — Unexpected error

---

[API](https://skmtc.net/convirza/apis/convirza-apis.md) · [All operations](https://skmtc.net/convirza/apis/convirza-apis/llms.txt) · [OpenAPI document](https://skmtc-service-staging.skmtc.workers.dev/v1/apis/convirza/convirza-apis/versions/ccf9bbe34f5a/schema)