v1

latestOpenAPI 3.0.02026-07-26870415.2 KB

tickets

List ticket notes

Returns internal notes attached to a ticket.

get/v1/tickets/{id}/notes

Path parameters

idstring required

Ticket id.

Example:xd88mkfbmxgckpeyzs8m9r9d3d843me3

Query parameters

workspace_idstring

Optional workspace override. If omitted, Conduit resolves the ticket's workspace automatically.

Example:j57demo8f8x7c9v0n2q4r6t8y1u3i5o

limitinteger

cursorstring

order'asc' | 'desc'

Response

Ticket notes

next_cursorstring nullable required

has_moreboolean required

Example response

{
  "data": [
    {
      "id": "nt77c0dy0mgdpzmqz6tesry8w184002s",
      "workspace_id": "j57demo8f8x7c9v0n2q4r6t8y1u3i5o",
      "ticket_id": "xd88mkfbmxgckpeyzs8m9r9d3d843me3",
      "contact_id": "ph77c0dy0mgdpzmqz6tesry8w184002s",
      "body": "Guest asked for a manager follow-up tomorrow.",
      "author": {
        "user_id": "m48k3v7p2q9x5t1w8r6n4j0y3u2i5o7a",
        "name": "Alex M",
        "email": "alex@example.com",
        "picture_url": null
      },
      "created_at": "2026-04-03T03:15:04.000Z",
      "updated_at": null,
      "attachments": [
        {
          "url": "https://example.convex.cloud/api/storage/file.csv",
          "content_type": "text/csv",
          "name": "failed-contacts.csv"
        }
      ]
    }
  ],
  "next_cursor": null,
  "has_more": false
}