v1

latestOpenAPI 3.0.02026-07-26870415.2 KB

calls

List calls

Returns paginated call records for a workspace. Filter by direction, missed status, source, or phone number to narrow the result set.

get/v1/calls

Query parameters

workspace_idstring required

Workspace to query.

Example:j57demo8f8x7c9v0n2q4r6t8y1u3i5o

limitinteger

cursorstring

order'asc' | 'desc'

direction'inbound' | 'outbound'

missed'true' | 'false'

source'app' | 'retell'

phone_numberstring

Response

Calls

next_cursorstring nullable required

has_moreboolean required

Example response

{
  "data": [
    {
      "id": "ce7e2g8z4qbydxtjq8rbxprc4x7f2h5d",
      "workspace_id": "j57demo8f8x7c9v0n2q4r6t8y1u3i5o",
      "contact_id": "ph77c0dy0mgdpzmqz6tesry8w184002s",
      "conversation_id": "ph77c0dy0mgdpzmqz6tesry8w184002s",
      "ticket_id": "xd88mkfbmxgckpeyzs8m9r9d3d843me3",
      "call_id": "call_123",
      "direction": "inbound",
      "from_phone": "+14155550123",
      "to_phone": "+14155550999",
      "source": "retell",
      "is_missed": false,
      "transfer_status": null,
      "duration_ms": 183000,
      "sentiment": "neutral",
      "summary": "Guest asked about check-in timing.",
      "recording_url": "https://recordings.conduit.ai/calls/call_123.mp3",
      "started_at": "2026-04-03T02:58:00.000Z",
      "created_at": "2026-04-03T03:01:03.000Z",
      "call_status": {
        "success": true,
        "is_voicemail_reached": false,
        "is_transferred": false
      }
    }
  ],
  "next_cursor": "page-token",
  "has_more": true
}