---
title: "Retrieve a service item"
method: GET
path: "/quickbooks-desktop/service-items/{id}"
---

# Retrieve a service item

`GET /quickbooks-desktop/service-items/{id}`

Retrieves a service item by ID.

**IMPORTANT:** If you need to fetch multiple specific service items by ID, use the list endpoint instead with the `ids` parameter. It accepts an array of IDs so you can batch the request into a single call, which is significantly faster.

## Path parameters

- `id` string, required — The QuickBooks-assigned unique identifier of the service item to retrieve.

## Headers

- `Conductor-End-User-Id` string, required — The ID of the End-User to receive this request.

## Response `200`

Returns the specified service item.

- QbdServiceItem
  - `id` string, required — The unique identifier assigned by QuickBooks to this service item. This ID is unique across all service items but not across different QuickBooks object types.
  - `objectType` 'qbd_service_item', required — The type of object. This value is always `"qbd_service_item"`.
  - `createdAt` string, required — The date and time when this service item was created, in ISO 8601 format (YYYY-MM-DDThh:mm:ss±hh:mm), which QuickBooks Desktop interprets in the local timezone of the end-user's computer.
  - `updatedAt` string, required — The date and time when this service item was last updated, in ISO 8601 format (YYYY-MM-DDThh:mm:ss±hh:mm), which QuickBooks Desktop interprets in the local timezone of the end-user's computer.
  - `revisionNumber` string, required — The current QuickBooks-assigned revision number of this service item object, which changes each time the object is modified. When updating this object, you must provide the most recent `revisionNumber` to ensure you're working with the latest data; otherwise, the update will return an error.
  - `name` string, required — The case-insensitive name of this service item. Not guaranteed to be unique because it does not include the names of its hierarchical parent objects like `fullName` does. For example, two service items could both have the `name` "Web-Design", but they could have unique `fullName` values, such as "Consulting:Web-Design" and "Contracting:Web-Design".
  - `fullName` string, required — The case-insensitive fully-qualified unique name of this service item, formed by combining the names of its hierarchical parent objects with its own `name`, separated by colons. For example, if a service item is under "Consulting" and has the `name` "Web-Design", its `fullName` would be "Consulting:Web-Design". **NOTE**: Unlike `name`, `fullName` is guaranteed to be unique across all service item objects. However, `fullName` can still be arbitrarily changed by the QuickBooks user when they modify the underlying `name` field.
  - `barcode` string, nullable, required — The service item's barcode.
  - `isActive` boolean, required — Indicates whether this service item is active. Inactive objects are typically hidden from views and reports in QuickBooks. Defaults to `true`.
  - `class` object, nullable, required — The service item's class. Classes can be used to categorize objects into meaningful segments, such as department, location, or type of work. In QuickBooks, class tracking is off by default.
    - `id` string, nullable, required — The unique identifier assigned by QuickBooks to this object. This ID is unique across all objects of the same type, but not across different QuickBooks object types.
    - `fullName` string, nullable, required — The fully-qualified unique name for this object, formed by combining the names of its parent objects with its own `name`, separated by colons. Not case-sensitive.
  - `parent` object, nullable, required — The parent service item one level above this one in the hierarchy. For example, if this service item has a `fullName` of "Consulting:Web-Design", its parent has a `fullName` of "Consulting". If this service item is at the top level, this field will be `null`.
    - `id` string, nullable, required — The unique identifier assigned by QuickBooks to this object. This ID is unique across all objects of the same type, but not across different QuickBooks object types.
    - `fullName` string, nullable, required — The fully-qualified unique name for this object, formed by combining the names of its parent objects with its own `name`, separated by colons. Not case-sensitive.
  - `sublevel` number, required — The depth level of this service item in the hierarchy. A top-level service item has a `sublevel` of 0; each subsequent sublevel increases this number by 1. For example, a service item with a `fullName` of "Consulting:Web-Design" would have a `sublevel` of 1.
  - `unitOfMeasureSet` object, nullable, required — The unit-of-measure set associated with this service item, which consists of a base unit and related units.
    - `id` string, nullable, required — The unique identifier assigned by QuickBooks to this object. This ID is unique across all objects of the same type, but not across different QuickBooks object types.
    - `fullName` string, nullable, required — The fully-qualified unique name for this object, formed by combining the names of its parent objects with its own `name`, separated by colons. Not case-sensitive.
  - `salesTaxCode` object, nullable, required — The default sales-tax code for this service item, determining whether it is taxable or non-taxable. This can be overridden at the transaction-line level. Default codes include "Non" (non-taxable) and "Tax" (taxable), but custom codes can also be created in QuickBooks Desktop. If QuickBooks Desktop is not set up to charge sales tax (via the "Do You Charge Sales Tax?" preference), it assigns the default non-taxable sales-tax code configured in the company file to all sales.
    - `id` string, nullable, required — The unique identifier assigned by QuickBooks to this object. This ID is unique across all objects of the same type, but not across different QuickBooks object types.
    - `fullName` string, nullable, required — The fully-qualified unique name for this object, formed by combining the names of its parent objects with its own `name`, separated by colons. Not case-sensitive.
  - `salesOrPurchaseDetails` QbdSalesOrPurchaseDetails, required
    - `description` string, nullable, required — A description of this item.
    - `price` string, nullable, required — The price at which this item is purchased or sold, represented as a decimal string.
    - `pricePercentage` string, nullable, required — The price of this item expressed as a percentage, used instead of `price` when the item's cost is calculated as a percentage of another amount. For example, a service item that costs a percentage of another item's price.
    - `postingAccount` object, nullable, required — The posting account to which transactions involving this item are posted. This could be an income account when selling or an expense account when purchasing.
      - `id` string, nullable, required — The unique identifier assigned by QuickBooks to this object. This ID is unique across all objects of the same type, but not across different QuickBooks object types.
      - `fullName` string, nullable, required — The fully-qualified unique name for this object, formed by combining the names of its parent objects with its own `name`, separated by colons. Not case-sensitive.
  - `salesAndPurchaseDetails` QbdSalesAndPurchaseDetails, required
    - `salesDescription` string, nullable, required — The description of this item that appears on sales forms (e.g., invoices, sales receipts) when sold to customers.
    - `salesPrice` string, nullable, required — The price at which this item is sold to customers, represented as a decimal string.
    - `incomeAccount` object, nullable, required — The income account used to track revenue from sales of this item.
      - `id` string, nullable, required — The unique identifier assigned by QuickBooks to this object. This ID is unique across all objects of the same type, but not across different QuickBooks object types.
      - `fullName` string, nullable, required — The fully-qualified unique name for this object, formed by combining the names of its parent objects with its own `name`, separated by colons. Not case-sensitive.
    - `purchaseDescription` string, nullable, required — The description of this item that appears on purchase forms (e.g., checks, bills, item receipts) when it is ordered or bought from vendors.
    - `purchaseCost` string, nullable, required — The cost at which this item is purchased from vendors, represented as a decimal string.
    - `purchaseTaxCode` object, nullable, required — The tax code applied to purchases of this item. Applicable in regions where purchase taxes are used, such as Canada or the UK.
      - `id` string, nullable, required — The unique identifier assigned by QuickBooks to this object. This ID is unique across all objects of the same type, but not across different QuickBooks object types.
      - `fullName` string, nullable, required — The fully-qualified unique name for this object, formed by combining the names of its parent objects with its own `name`, separated by colons. Not case-sensitive.
    - `expenseAccount` object, nullable, required — The expense account used to track costs from purchases of this item.
      - `id` string, nullable, required — The unique identifier assigned by QuickBooks to this object. This ID is unique across all objects of the same type, but not across different QuickBooks object types.
      - `fullName` string, nullable, required — The fully-qualified unique name for this object, formed by combining the names of its parent objects with its own `name`, separated by colons. Not case-sensitive.
    - `preferredVendor` object, nullable, required — The preferred vendor from whom this item is typically purchased.
      - `id` string, nullable, required — The unique identifier assigned by QuickBooks to this object. This ID is unique across all objects of the same type, but not across different QuickBooks object types.
      - `fullName` string, nullable, required — The fully-qualified unique name for this object, formed by combining the names of its parent objects with its own `name`, separated by colons. Not case-sensitive.
  - `externalId` string, nullable, required — A globally unique identifier (GUID) you, the developer, can provide for tracking this object in your external system. This field is immutable and can only be set during object creation.
  - `customFields` QbdCustomField[], required — The custom fields for the service item object, added as user-defined data extensions, not included in the standard QuickBooks object.
    - `ownerId` string, required — The identifier of the owner of the custom field, which QuickBooks internally calls a "data extension". For public custom fields visible in the UI, such as those added by the QuickBooks user, this is always "0". For private custom fields that are only visible to the application that created them, this is a valid GUID identifying the owning application. Internally, Conductor always fetches all public custom fields (those with an `ownerId` of "0") for all objects.
    - `name` string, required — The name of the custom field, unique for the specified `ownerId`. For public custom fields, this name is visible as a label in the QuickBooks UI.
    - `type` 'amount_type' | 'date_time_type' | 'integer_type' | 'percent_type' | 'price_type' | 'quantity_type' | 'string_1024_type' | 'string_255_type', required — The data type of this custom field.
    - `value` string, required — The value of this custom field. The maximum length depends on the field's data type.

---

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