v1

latestOpenAPI 3.0.32026-07-24148824715.6 KB

Cases

Assign a case to a user

This endpoint updates the assignee for a single case (to a new value or to null).

You need the "Update cases" permission to use this endpoint.

post/v2/cases/{case_identifier}/assign

case_identifierstring uuid required

The unique identifier of the case.

assigneestring uuid nullable

The user identifier to whom the case should be assigned, or null to un-assign.

assigneestring uuid nullable

The user identifier to whom the case is assigned, or null if unassigned.

updated_atstring date-time required

The date and time at which this case was last updated.

updated_bystring uuid nullable

The user identifier that last updated this case.