v1

latestOpenAPI 3.0.32026-07-24156161.2 MB

Click2Call

Call

Click2Call

Click2Call will initiate a call to the agent's extension. After the agent answers, we will initiate a call to your destination according to your outbound routing setups.

Path Parameters

c2c_id (string): The unique identifier for your c2c setup.
leg_a (string): Agent extension (caller)
leg_b (string): Destination’s phone number (callee)
route_number (string): Outbound calls prefix (default prefix is ‘00’). For example: *01

*This prefix must match the existing prefix configured at the dial pattern on the Manual Dialing Routes

get/call/{c2c_id}/{leg_a}/{leg_b}/{route_number}

Query parameters

metadata1string

Example:value1

metadata2string

Example:value2

Response

Successful operation

call_idstring

call_uuidstring

messagestring

Example response

{
  "call_id": "47049",
  "call_uuid": "1abee675-0110-4970-aa41-34c1e4f98933",
  "message": "Leg A answered"
}