---
title: "Validate a PIN entered on the IT Helpline IVR"
method: POST
path: "/api/v1/it-helpline/validate-pin"
tags: ["IT Helpline"]
---

# Validate a PIN entered on the IT Helpline IVR

`POST /api/v1/it-helpline/validate-pin`

Returns {"valid": true, "transferNumber": "..."} on success (consumes the
PIN), or just {"valid": false} for any failure reason — no distinct error
codes, by design (see PRD).

## Request body

- PinRequest
  - `pin` string, required

## Response `200`

OK

- ValidatePinResponse
  - `valid` boolean, required
  - `transferNumber` string, nullable

---

[API](https://skmtc.net/cloverhealth/apis/clover-api.md) · [All operations](https://skmtc.net/cloverhealth/apis/clover-api/llms.txt) · [OpenAPI document](https://skmtc-service-staging.skmtc.workers.dev/v1/apis/cloverhealth/clover-api/revisions/28797307aae6/schema)