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v1

latestOpenAPI 3.0.32026-08-068925782.3 MB
Helpdesk

Creates a new Helpdesk Case for a given Partner. Your case may (or may not) be related to a particular Product. When creating the Case you should specify the priority from 0 to 3:

  • 0 -- Low
  • 1 -- Medium
  • 2 -- High
  • 3 -- Urgent
post/helpdesk/cases

Request body

idstring
subjectstring required
descriptionstring required
prioritystring
state'pending' | 'inquiring' | 'resolved' | 'closed'
type'technical' | 'business' required
ratingstring nullable
feedbackstring nullable

Response

idstring
subjectstring required
descriptionstring required
prioritystring
state'pending' | 'inquiring' | 'resolved' | 'closed'
type'technical' | 'business' required
ratingstring nullable
feedbackstring nullable