---
title: "GET /conversations/{id}"
method: GET
path: "/conversations/{id}"
tags: ["Conversations"]
---

# GET /conversations/{id}

`GET /conversations/{id}`

Get a specific Conversation by id or instance_id

## Path parameters

- `id` string, required

## Response `200`

- ConversationsConversation — Represents *Conversation* object. `id` -- id of the conversation. `instance_id` -- id of the object linked to the conversation (i.e. Helpdesk case, Fulfillment request, etc.). `topic` -- topic of the conversation. `type` -- conversation type. Can be one of `conversation` or `notes`. `status` -- status of the conversation. Can be one of `open` or `closed`. `events` -- the information about who and when created and/or updated the conversation. `accounts` -- information about partners which are involved into the conversation. `actor` -- information about the user who created / initiated the conversation. `created` -- the information about when was the conversation created.
  - `id` string
  - `instance_id` string, required
  - `topic` string, required
  - `type` 'conversation' | 'notes'
  - `status` 'open' | 'closed'
  - `events` object
    - `created` object
      - `at` string, datetime
      - `by` object
        - `id` string
        - `name` string
        - `icon` string
    - `updated` object
      - `at` string, datetime
      - `by` object
        - `id` string
        - `name` string
        - `icon` string
  - `accounts` ConversationsAccount[], required
    - `id` string, required
    - `name` string
    - `icon` string, nullable
  - `creator` ConversationsActor — Connect Actor details. `id` -- id of the actor. `name` -- name of the actor. `icon` -- icon of the actor.
    - `id` string
    - `name` string
    - `icon` string
  - `created` string, date-time

## Other responses

- `400`

---

[API](https://skmtc.net/cloudblue/apis/cloudblue-connect-api.md) · [All operations](https://skmtc.net/cloudblue/apis/cloudblue-connect-api/llms.txt) · [OpenAPI document](https://skmtc-service-staging.skmtc.workers.dev/v1/apis/cloudblue/cloudblue-connect-api/revisions/0421d2a97c52/schema)
