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v1

latestOpenAPI 3.0.32026-08-068925782.3 MB
Helpdesk

Update specific properties of the Helpdesk Case. You can update almost everything on your case. Please refer to schema for more details on the fields available.

put/helpdesk/cases/{id}

Path parameters

idstring required

A unique value identifying this case.

Request body

idstring
subjectstring required
descriptionstring required
prioritystring
state'pending' | 'inquiring' | 'resolved' | 'closed'
type'technical' | 'business' required
ratingstring nullable
feedbackstring nullable

Response

idstring
subjectstring required
descriptionstring required
prioritystring
state'pending' | 'inquiring' | 'resolved' | 'closed'
type'technical' | 'business' required
ratingstring nullable
feedbackstring nullable