Capture a request (front desk, Inventory permission). Nothing billable is created; the request lands in the provider's approve queue. OTC items auto-approve and rest at Approved until pickup.

The requested med, when the capturer could identify it.

"She called it the white pills" — must be resolved before approval.

staff | phone | client-app. Defaults to phone (the multi-day lane's main source).

Suggested fulfillment; the approving provider decides.

Prior Rx this request renews, when captured from medication history (Phase 3 UI).

Derived: none | quoted | quote_removed | unbilled | invoiced | paid. "unbilled" is the "Ready to bill" worklist predicate.