---
title: "Explicitly request to be connected with a human staff member"
method: POST
path: "/public/widget/chat/ai/escalate"
tags: ["WidgetChatbot"]
---

# Explicitly request to be connected with a human staff member

`POST /public/widget/chat/ai/escalate`

## Request body

- BondEscalationApiRequest
  - `sessionId` string, required
  - `clinicId` string, required
  - `reason` string, nullable

## Response `200`

OK

- BondEscalationResult
  - `success` boolean
  - `message` string, required
  - `conversationSummary` string, nullable

---

[API](https://skmtc.net/clinicos/apis/pawthosx-business-api-v1.md) · [All operations](https://skmtc.net/clinicos/apis/pawthosx-business-api-v1/llms.txt) · [OpenAPI document](https://skmtc-service-staging.skmtc.workers.dev/v1/apis/clinicos/pawthosx-business-api-v1/revisions/d8d7501dde48/schema)