v22

latestOpenAPI 3.1.0MIT Licenseraw.githubusercontent.com2026-08-0312123228.9 KB
Conversations API

Resolve a conversation

Marks a conversation as resolved

post/public/api/v1/inboxes/{inbox_identifier}/contacts/{contact_identifier}/conversations/{conversation_id}/toggle_status

Response

Conversation resolved successfully

idinteger

Id of the conversation

uuidstring

UUID of the conversation

inbox_idinteger

The inbox id of the conversation

contact_last_seen_atinteger

Timestamp of when the contact last seen the conversation (Unix timestamp)

status'open' | 'resolved' | 'pending' | 'snoozed'

The status of the conversation

agent_last_seen_atinteger

Timestamp of when the agent last seen the conversation (Unix timestamp)