v22

latestOpenAPI 3.1.0MIT Licenseraw.githubusercontent.com2026-08-0312123228.9 KB

Messages API

Create a message

post/public/api/v1/inboxes/{inbox_identifier}/contacts/{contact_identifier}/conversations/{conversation_id}/messages

contentstring

Content for the message

echo_idstring

Temporary identifier which will be passed back via websockets

{
  "content": "Hello, how can I help you?",
  "echo_id": "1234567890"
}

Success

idinteger

Id of the message

contentstring nullable

Text content of the message. Can be null for attachment-only messages.

message_typeinteger

Denotes the message type. Possible values: 0 (incoming), 1 (outgoing), 2 (activity), 3 (template)

content_typestring

Content type of the message

content_attributesobject

Additional content attributes of the message

created_atinteger

Created at Unix timestamp of the message

conversation_idinteger

Display Id of the conversation the message belongs to