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v22

latestOpenAPI 3.1.0MIT Licenseraw.githubusercontent.com2026-08-0312123228.9 KB
Conversations API

Create a conversation

Create a conversation

post/public/api/v1/inboxes/{inbox_identifier}/contacts/{contact_identifier}/conversations

Request body

custom_attributesobject

Custom attributes of the conversation

Example request

{
  "custom_attributes": {}
}

Response

Success

idinteger

Id of the conversation

uuidstring

UUID of the conversation

inbox_idinteger

The inbox id of the conversation

contact_last_seen_atinteger

Timestamp of when the contact last seen the conversation (Unix timestamp)

status'open' | 'resolved' | 'pending' | 'snoozed'

The status of the conversation

agent_last_seen_atinteger

Timestamp of when the agent last seen the conversation (Unix timestamp)