---
title: "POST /v1/intakes"
method: POST
path: "/v1/intakes"
tags: ["Intakes"]
---

# POST /v1/intakes

`POST /v1/intakes`

## Request body

- V1CreateIntakeCaseRequest
  - `orgUuid` string
  - `customer` ApiPublicdtoCustomer
    - `uuid` string
    - `name` string
    - `email` string
    - `phone` string
    - `accountUuid` string
    - `address` DtoAddress
      - `line1` string
      - `line2` string
      - `city` string
      - `state` string
      - `postalCode` string
      - `country` string
    - `externalIds` object
  - `transactions` ApiPublicdtoTransactionDetail[]
    - `uuid` string
    - `settledTimestamp` string, int64
    - `authorizedTimestamp` string, int64
    - `amount` ApiPublicdtoAmount
      - `amountInCents` integer
      - `currency` string
    - `merchant` string
    - `status` 'TRANSACTION_STATUS_UNKNOWN' | 'TRANSACTION_STATUS_PENDING' | 'TRANSACTION_STATUS_SETTLED'
    - `type` 'TRANSACTION_TYPE_UNKNOWN' | 'TRANSACTION_TYPE_DEBIT_CARD' | 'TRANSACTION_TYPE_CREDIT_CARD' | 'TRANSACTION_TYPE_ATM' | 'TRANSACTION_TYPE_ACH' | 'TRANSACTION_TYPE_TRANSFER' | 'TRANSACTION_TYPE_CREDIT_ATM' | 'TRANSACTION_TYPE_CREDIT_ACH' | 'TRANSACTION_TYPE_CREDIT_TRANSFER'
    - `network` 'TRANSACTION_NETWORK_UNKNOWN' | 'TRANSACTION_NETWORK_VISA' | 'TRANSACTION_NETWORK_MASTERCARD' | 'TRANSACTION_NETWORK_AMEX' | 'TRANSACTION_NETWORK_DISCOVER' | 'TRANSACTION_NETWORK_PULSE' | 'TRANSACTION_NETWORK_STAR' | 'TRANSACTION_NETWORK_MAESTRO' | 'TRANSACTION_NETWORK_ALLPOINT' | 'TRANSACTION_NETWORK_ACCEL'
    - `arn` string
    - `location` string
    - `cardId` string
    - `visaTransactionId` string
    - `transactionSettledAmount` ApiPublicdtoAmount
      - `amountInCents` integer
      - `currency` string
    - `typeCode` string
    - `ica` string
    - `cardType` 'CARD_TYPE_UNKNOWN' | 'CARD_TYPE_PHYSICAL' | 'CARD_TYPE_VIRTUAL'
  - `disputeReason` 'DISPUTE_REASON_UNKNOWN' | 'DISPUTE_REASON_UNAUTH' | 'DISPUTE_REASON_MERCHANT_ISSUE' | 'DISPUTE_REASON_ATM_ISSUE' | 'DISPUTE_REASON_ACH_ISSUE' | 'DISPUTE_REASON_TRANSFER_ISSUE' | 'DISPUTE_REASON_ATM_ISSUE_CASH_NOT_DISPENSED' | 'DISPUTE_REASON_MERCHANT_ISSUE_GOODS_OR_SERVICES_NOT_RECEIVED' | 'DISPUTE_REASON_MERCHANT_ISSUE_GOODS_OR_SERVICES_NOT_AS_DESCRIBED' | 'DISPUTE_REASON_MERCHANT_ISSUE_RETURNED' | 'DISPUTE_REASON_MERCHANT_ISSUE_CANCELED_SUBSCRIPTION' | 'DISPUTE_REASON_MERCHANT_ISSUE_REFUND_NOT_RECEIVED' | 'DISPUTE_REASON_MERCHANT_ISSUE_CHARGED_INCORRECT_AMOUNT' | 'DISPUTE_REASON_MERCHANT_ISSUE_PAID_BY_OTHER_MEANS' | 'DISPUTE_REASON_TRANSFER_ISSUE_NOT_RECEIVED' | 'DISPUTE_REASON_TRANSFER_ISSUE_INCORRECT_RECIPIENT' | 'DISPUTE_REASON_TRANSFER_ISSUE_INCORRECT_AMOUNT' | 'DISPUTE_REASON_TRANSFER_ISSUE_DUPLICATE_CHARGE' | 'DISPUTE_REASON_ATM_ISSUE_PARTIAL_CASH' | 'DISPUTE_REASON_MERCHANT_ISSUE_DUPLICATE_CHARGE' | 'DISPUTE_REASON_ATM_ISSUE_CASH_NOT_DEPOSITED' | 'DISPUTE_REASON_TRANSFER_ISSUE_FAILED_CANCELLATION' | 'DISPUTE_REASON_ACH_ISSUE_REVOKED' | 'DISPUTE_REASON_ACH_ISSUE_GOODS_OR_SERVICES' | 'DISPUTE_REASON_ACH_ISSUE_INCOMPLETE_TRANSACTION' | 'DISPUTE_REASON_ACH_ISSUE_IMPROPER_CHECK_PROCESSED' | 'DISPUTE_REASON_ACH_ISSUE_INCORRECT_AMOUNT' | 'DISPUTE_REASON_ACH_ISSUE_INCORRECT_DATE' | 'DISPUTE_REASON_ACH_ISSUE_DEBITED_MORE_THAN_ONCE' | 'DISPUTE_REASON_ACH_ISSUE_UNPROMPTED_DEBIT' | 'DISPUTE_REASON_ATM_ISSUE_DEPOSIT_NOT_POSTED' | 'DISPUTE_REASON_IN_STORE_CASH_NOT_DEPOSITED' | 'DISPUTE_REASON_CHECK_ISSUE' | 'DISPUTE_REASON_CHECK_ISSUE_FORGED_DRAWER' | 'DISPUTE_REASON_CHECK_ISSUE_ENDORSEMENT_FORGED' | 'DISPUTE_REASON_CHECK_ISSUE_PAYEE_NAME_ALTERED' | 'DISPUTE_REASON_CHECK_ISSUE_NOT_ENDORSED_BY_PAYEE' | 'DISPUTE_REASON_CHECK_ISSUE_ALTERED_AMOUNT' | 'DISPUTE_REASON_CHECK_ISSUE_COUNTERFEIT_CHECK' | 'DISPUTE_REASON_CHECK_ISSUE_UNAUTHORIZED_DRAFT' | 'DISPUTE_REASON_ACH_CREDIT_ISSUE' | 'DISPUTE_REASON_CREDIT_NOT_PROCESSED' | 'DISPUTE_REASON_CANCELLED_TRANSACTION' | 'DISPUTE_REASON_MERCHANDISE_RETURNED' — - DISPUTE_REASON_MERCHANT_ISSUE: Provisional/parent merchant reason returned by GetDisputeReasons. The specific sub-reason (MERCHANT_ISSUE_*) is resolved server-side from the questionnaire answers at Create time. - DISPUTE_REASON_ATM_ISSUE: Provisional/parent ATM reason returned by GetDisputeReasons. The specific sub-reason (ATM_ISSUE_*) is resolved server-side from the questionnaire answers at Create time. - DISPUTE_REASON_TRANSFER_ISSUE: Provisional/parent transfer reason returned by GetDisputeReasons. The specific sub-reason (TRANSFER_ISSUE_*) is resolved server-side from the questionnaire answers at Create time. - DISPUTE_REASON_ACH_ISSUE_REVOKED: ACH 2.0 canonical sub-reasons. DISPUTE_REASON_ACH_ISSUE remains the unauthorized-debit reason; the values below are its siblings for the other ACH dispute categories. Deprecated internal R-code reasons are normalized to these canonical values before mapping, so integrators only ever see this set. - DISPUTE_REASON_CHECK_ISSUE: Provisional/parent check reason. The specific sub-reason (CHECK_ISSUE_*) is resolved server-side from the questionnaire answers at Create time. - DISPUTE_REASON_ACH_CREDIT_ISSUE: Dispute about an ACH credit (incoming or outgoing credit entry), as opposed to the ACH_ISSUE_* family, which covers consumer debit disputes.

## Response `200`

A successful response.

- V1CreateIntakeCaseResponse
  - `intakeCaseId` string

## Other responses

- `default` — An unexpected error response.

---

[API](https://skmtc.net/casaphq/apis/casap-api.md) · [All operations](https://skmtc.net/casaphq/apis/casap-api/llms.txt) · [OpenAPI document](https://skmtc-service-staging.skmtc.workers.dev/v1/apis/casaphq/casap-api/revisions/fe77c76cdc4a/schema)