---
title: "Get Dispute Reasons"
method: GET
path: "/v1/disputes/reasons"
tags: ["Disputes"]
---

# Get Dispute Reasons

`GET /v1/disputes/reasons`

Returns the set of applicable parent-level dispute reason categories for the selected transactions. The member selects one of these categories; the specific sub-reason is determined downstream by the member's answers to the intake questionnaire. Call this after the Eligibility Check passes.

## Query parameters

- `transactionType` 'TRANSACTION_TYPE_UNKNOWN' | 'TRANSACTION_TYPE_DEBIT_CARD' | 'TRANSACTION_TYPE_CREDIT_CARD' | 'TRANSACTION_TYPE_ATM' | 'TRANSACTION_TYPE_ACH' | 'TRANSACTION_TYPE_TRANSFER' | 'TRANSACTION_TYPE_CREDIT_ATM' | 'TRANSACTION_TYPE_CREDIT_ACH' | 'TRANSACTION_TYPE_CREDIT_TRANSFER'

## Response `200`

A successful response.

- V1GetDisputeReasonsResponse — GetDisputeReasonsResponse lists the dispute reasons applicable to the requested transaction(s), each with default customer-facing display language.
  - `disputeReasons` DtoDisputeReasonOption[]
    - `reason` 'DISPUTE_REASON_UNKNOWN' | 'DISPUTE_REASON_UNAUTH' | 'DISPUTE_REASON_MERCHANT_ISSUE' | 'DISPUTE_REASON_ATM_ISSUE' | 'DISPUTE_REASON_ACH_ISSUE' | 'DISPUTE_REASON_TRANSFER_ISSUE' | 'DISPUTE_REASON_ATM_ISSUE_CASH_NOT_DISPENSED' | 'DISPUTE_REASON_MERCHANT_ISSUE_GOODS_OR_SERVICES_NOT_RECEIVED' | 'DISPUTE_REASON_MERCHANT_ISSUE_GOODS_OR_SERVICES_NOT_AS_DESCRIBED' | 'DISPUTE_REASON_MERCHANT_ISSUE_RETURNED' | 'DISPUTE_REASON_MERCHANT_ISSUE_CANCELED_SUBSCRIPTION' | 'DISPUTE_REASON_MERCHANT_ISSUE_REFUND_NOT_RECEIVED' | 'DISPUTE_REASON_MERCHANT_ISSUE_CHARGED_INCORRECT_AMOUNT' | 'DISPUTE_REASON_MERCHANT_ISSUE_PAID_BY_OTHER_MEANS' | 'DISPUTE_REASON_TRANSFER_ISSUE_NOT_RECEIVED' | 'DISPUTE_REASON_TRANSFER_ISSUE_INCORRECT_RECIPIENT' | 'DISPUTE_REASON_TRANSFER_ISSUE_INCORRECT_AMOUNT' | 'DISPUTE_REASON_TRANSFER_ISSUE_DUPLICATE_CHARGE' | 'DISPUTE_REASON_ATM_ISSUE_PARTIAL_CASH' | 'DISPUTE_REASON_MERCHANT_ISSUE_DUPLICATE_CHARGE' | 'DISPUTE_REASON_ATM_ISSUE_CASH_NOT_DEPOSITED' | 'DISPUTE_REASON_TRANSFER_ISSUE_FAILED_CANCELLATION' — - DISPUTE_REASON_MERCHANT_ISSUE: Provisional/parent merchant reason returned by GetDisputeReasons. The specific sub-reason (MERCHANT_ISSUE_*) is resolved server-side from the questionnaire answers at Create time. - DISPUTE_REASON_ATM_ISSUE: Provisional/parent ATM reason returned by GetDisputeReasons. The specific sub-reason (ATM_ISSUE_*) is resolved server-side from the questionnaire answers at Create time. - DISPUTE_REASON_TRANSFER_ISSUE: Provisional/parent transfer reason returned by GetDisputeReasons. The specific sub-reason (TRANSFER_ISSUE_*) is resolved server-side from the questionnaire answers at Create time.
    - `displayMessage` string

## Other responses

- `default` — An unexpected error response.

---

[API](https://skmtc.net/casaphq/apis/casap-api.md) · [All operations](https://skmtc.net/casaphq/apis/casap-api/llms.txt) · [OpenAPI document](https://skmtc-service-staging.skmtc.workers.dev/v1/apis/casaphq/casap-api/revisions/301b634ab50b/schema)