---
title: "Search Signup Details"
method: GET
path: "/api/v1/admin/signup/search"
tags: ["Admin APIs", "signup"]
---

# Search Signup Details

`GET /api/v1/admin/signup/search`

Get comprehensive signup details for troubleshooting.

Search by either session_id or email. Exactly one must be provided.

Returns:
    - Signup basic information (email, name, status, plan)
    - All events/transitions with timestamps
    - All provisioning steps with status and errors
    - Client and user IDs if signup is completed

## Query parameters

- `session_id` string — Search by session ID
- `email` string — Search by email address

## Response `200`

Successful Response

- SignupTroubleshootResponse
  - `id` string, nullable
  - `session_id` string, required
  - `email` string, required
  - `first_name` string, nullable
  - `last_name` string, nullable
  - `company_name` string, nullable
  - `status` string, required
  - `selected_plan_id` string, required
  - `subscription_period` string, required
  - `created_at` string, nullable
  - `updated_at` string, nullable
  - `stripe_subscription_data` object, nullable
  - `verification_type` string, nullable
  - `events` SignupEventResponse[], required
    - `id` string, required
    - `event_type` string, required
    - `source` string, required
    - `from_status` string, nullable
    - `to_status` string, required
    - `created_at` string, required
    - `snapshot` object, required
    - `meta_data` object, nullable
  - `provisioning_steps` SignupProvisioningStepResponse[], required
    - `id` string, required
    - `step_name` string, required
    - `status` string, required
    - `error` object, nullable
    - `started_at` string, nullable
    - `completed_at` string, nullable
    - `failed_at` string, nullable
  - `client_id` string, nullable
  - `user_id` string, nullable

## Other responses

- `422` — Validation Error

---

[API](https://skmtc.net/carbonarc/apis/carbon-arc-client-admin-api.md) · [All operations](https://skmtc.net/carbonarc/apis/carbon-arc-client-admin-api/llms.txt) · [OpenAPI document](https://skmtc-service-staging.skmtc.workers.dev/v1/apis/carbonarc/carbon-arc-client-admin-api/revisions/a8ca30023371/schema)